The workshop behind
the name
Auto Detailing Lab is a family-run mechanical workshop in Wilson, Perth: fourteen years, six techs, and a stubborn habit of quoting honestly.
Started with two hoists and a borrowed scan tool
Mark left a Toyota dealership in 2012 with a simple gripe: he was tired of handing customers quotes he didn’t believe in. He leased a small unit on Fern Rd, put his own name on the quote, and figured honesty would either work or it wouldn’t.
It worked. First year was mostly services for mates and neighbours. By 2015 we’d outgrown the unit, took over the one next door, and hired Sofia, an auto-electrician who could find a wiring fault faster than most people find their keys.
These days it’s a 620 m² workshop with eight hoists, a proper diagnostic bay and a parts store, but the rule from year one hasn’t moved: you see the price and the proof before you pay.
Two hoists on Fern Rd
Mark opens shop. First customer is a neighbour’s Camry that still comes in every year.
Expansion & first hire
Second unit taken over, Sofia joins. Electrical work becomes a specialty, not a headache.
Diagnostic bay & alignment rack
Dealer-level scan tooling and a 3D alignment rack go in. Pre-purchase inspections take off.
Parts store on site
15,000+ lines on the shelf means most jobs don’t wait on couriers anymore.
Fleet & B2B contracts
Local fleets sign on: utes, vans and a couple of very loved LandCruisers.
Today
Six techs, two apprentices, and a fourth bay of EV and hybrid work in planning.
Three house rules we don’t bend
Quote first, spanners second
Nothing gets pulled apart until you’ve approved a written estimate. If we find something new mid-job, work stops until you’ve seen the photo and the price.
Show, don’t tell
Worn bushes, scored rotors, cracked belts. We photograph what we find and send it through. You shouldn’t have to take a stranger’s word for a $900 repair.
Say when it’s not worth it
Sometimes the honest answer is “sell it” or “leave it, it’s fine”. We’ve talked people out of repairs plenty of times. They usually come back, with a different car.
The people who’ll actually touch your car
No revolving door of apprentices here. Most of the crew has been with us five years or more.
Mark Denny
Owner · Head tech
Sofia Marchetti
Diagnostics & auto-electrical
Dave Nguyen
Senior mechanic
Rob Fielding
Suspension & brakes
Kyle Burns
Mechanic · A/C certified
Deb Callaghan
Service advisorTraining never stops
Between them the crew logs about 200 hours a year in courses: hybrid and EV safety, new transmission tech, the usual alphabet of ADAS calibration. Two apprentices are currently learning the trade the same way the seniors did: on real cars, with someone looking over their shoulder.
Inside the workshop
What fourteen years of honest quoting looks like
Average rating
across Google and Facebook, 400+ reviews
Comeback rate
jobs that need a second look under warranty
Fleet contracts
local businesses on scheduled maintenance
Surprise charges
ever added to an invoice without approval
We’re a licensed motor vehicle repair business, ARC certified for refrigerant work, and insured for every car on the floor. The paperwork’s boring. That’s exactly how you want it.
What people want to know about us
Anything else on your mind? Ask at the counter or send it through the contact page. Someone who actually works on cars will answer.
Judge the shop in person
Drop in for a look, a quote or just a second opinion. The kettle’s usually on.