CONTACT / 01

Talk to us

Contact the
detailing lab

Call, email or drop in. You’ll get Deb or a tech, never a call centre. Bookings, quotes and second opinions all welcome.

Phone

+61 2 9724 0853
Mon-Fri 7:30-17:30 · Sat 8:00-13:00

Email

autodetailinglab@gmail.com
Send photos of the problem. We quote from them all the time.

Visit

215 Fern Rd, Wilson WA 6107
Open in Google Maps

02 / WRITE TO US

Message the shop

Tell us what the car’s doing

The more detail the better: rego, symptoms, when it started. We reply same business day, usually faster.

Finding us

From Leach Hwy: turn onto Fern Rd, we’re the green-fronted workshop on the left past Bridge St.Amber signage, hoists visible through the glass.
Early drop-off: key box is bolted to the left of the gate. Envelope and pen inside.SMS us the rego when you drop it.
Parking: three customer bays out front, more on Bridge St if they’re taken.

03 / WHO TO ASK FOR

Direct lines

One number, right people

Everything runs through +61 2 9724 0853. Just mention what it’s about and Deb puts you through.

Bookings

Services, repairs, loan cars. Deb runs the diary and the call-backs.

Technical

Second opinions, weird faults, “is this quote fair?” Ask for Mark or Sofia.

Parts

VIN lookups and availability: we can tell you if it’s on our shelf before you drive over.

Fleet & B2B

Scheduled maintenance for business vehicles, monthly invoicing, one contact.

04 / THE PLACE

So you know it when you see it

The shop, from the street

The amber and green frontage of the workshop on Fern Rd

The early key-drop box bolted beside the gate

Waiting corner with coffee machine and workshop window

05 / QUICK ANSWERS

Before you call

Logistics, answered

The full workshop FAQ is on the homepage. These are the ones specific to getting here and getting home again.

Customer parking bays outside the workshop entrance

For a look-over and a ballpark, yes, any time before 4 pm. For actual work it’s worth a call first so we can hold a hoist; Saturday mornings book out fastest.

We run a local drop-off within about 10 km: Wilson, Cannington, Riverton, Shelley, Canning Vale. Two loan cars are available at $25/day for longer jobs if you book ahead.

By arrangement, yes. Plenty of tradies pick up at 6:30 pm on the way home. Just let Deb know when you book and we’ll leave the invoice and keys sorted.

We don’t run a tow truck, but we work with a local operator. Call us and we’ll tee it up. If the car’s repaired with us, we split the tow cost with you on jobs over $800.

06 / OUT OF HOURS

Can't make it during the day

Dropping off early or picking up late

The key drop

Green box bolted beside the gate, visible from the street. Keys in the envelope, rego and a line about the problem, through the slot. We text when the car's inside.

Late pickup

Call before 5 pm and we'll park your car out front with the keys locked in the after-hours box. You get a code by text, collect whenever suits.

Getting home

Wilson station is an 8 minute walk. Buses on Fern Rd run to the city every 15 minutes. If you're stranded nearby, ring first and we'll work out a lift.

Fastest option

Skip the typing, just call

+61 2 9724 0853 · Mon-Fri 7:30-17:30 · Sat 8:00-13:00

Contact the detailing lab