Privacy
policy
What Auto Detailing Lab collects when you use autodetailinglab.net, why we collect it, and what we never do with it.
We collect the details you give us (name, phone, email, car details) so we can book your job and call you back. We don't sell data, we don't run ad trackers, and you can ask for a copy or a delete any time.
01 Who we are
Auto Detailing Lab Pty Ltd (ABN 47 612 345 890), trading at 215 Fern Rd, Wilson WA 6107, operates this website at autodetailinglab.net. For privacy questions, email autodetailinglab@gmail.com or call +61 2 9724 0853.
02 What we collect
- Contact details: name, phone number and email when you fill in a form or book a service.
- Vehicle details: rego, make, model and the symptoms you describe, because they go on the job sheet.
- Booking records: dates, services and invoices attached to your car's history with us.
- Basic analytics: pages visited and device type, collected in aggregate so we can see which pages actually get read.
03 Why we collect it
- To book, quote and complete your repairs or services.
- To call or email you back about an enquiry you sent us.
- To keep your vehicle's service history accurate, which is useful for warranty and resale.
- To meet our tax and record-keeping obligations under Australian law.
04 Who we share it with
Nobody outside the workshop, except where the law or the job requires it, for example a supplier warranty claim that needs your vehicle details, or our accountant under confidentiality. We never sell personal information. We never share it for advertising.
05 How it's stored
Enquiry and booking data lives in our workshop management system and email, both access-restricted to staff who need it. We keep service records for as long as the law requires (seven years for tax records), and delete enquiry data sooner where it's no longer needed.
06 Your rights
Under the Privacy Act 1988 (Cth) you can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we're not required to keep it. Email autodetailinglab@gmail.com. We answer within 30 days, usually much faster.
07 Cookies
The cookie banner on our homepage lets you choose essential-only or full cookies. The details are in our cookie policy.
Two more documents in the same pile, both shorter than this one and worth two minutes.
Questions about this document?
Email autodetailinglab@gmail.com and it lands on Mark's desk, not a call centre's. Prefer paper? Write to 215 Fern Rd, Wilson WA 6107.